redémarrage toutes les 45 min ( freeze ou écran bleu )

[valium06]

bonjour,

j'ai un gros soucis. Toutes les 45 min mon pc bug soit par un gros freeze soit par un écran bleu.
J'ai un ssd avec windows dessus il parait que ca pourrait venir de la ?

j'ai un m4 CT064m4ssd2 60go
je n'arrive pas à trouver les mises à jour fireware. est ce que quelqu'un pourrait maider svp ? merci bcp...

[bernard53]

Bonjour
Ceci pour voir plus s.t.p.

Télécharger whocrashedSetup

Installer le logiciel et une fois installé cliquez sur Analyse
. Si tu as une anomalie mets-le rapport ici.

[valium06]

Bugcheck code: 0xF4 (0x3, 0xFFFFFA80086B9B30, 0xFFFFFA80086B9E10, 0xFFFFF8000319A130)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

[valium06]

crash dump file: C:\Windows\Minidump\022115-18657-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA8009465060, 0xFFFFFA8009465340, 0xFFFFF800031C7130)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

[valium06]

On Mon 20/10/2014 11:31:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\102014-10155-01.dmp
This was probably caused by the following module: usbccgp.sys (usbccgp+0xA8EF)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800489E8EF, 0xFFFFF88008E7F408, 0xFFFFF88008E7EC60)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\usbccgp.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB Common Class Generic Parent Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

[valium06]

4 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

[bernard53]

regarde déjà pour les drivers.
Soit sur le site constructeur, soit ici.
http://www.touslesdrivers.com/?v_page=29

J'ai trouvé un cas similaire et le gars a juste changer sa souris de port usb pour résoudre le soucis.
Mais peux être que ta souris est connectée autrement?

[valium06]

bonjour,

merci de la reponse mais ce n est pas un soucis de souris

il n'affiche pas les mise a jour du disque dur et sur le site de crucial ya rien ...

d'autres idées svp?

[valium06]

Avec le firmware d'origine du contrôleur, le Crucial m4 plante après 5200 heures de fonctionnement environ, entrainant le cas échéant un crash du système d'exploitation. 5200 h représente 7 mois d'utilisation continue, les premiers M4 ont été commercialisé en juin 2011, il est probable que beaucoup d'utilisateur non professionnel vont etre confronté au problème sous peu....

voila le soucis mais je ne trouve pas le firware a installer...

[bernard53]

Pour ton SSD je pense que tu as été voir la!
http://www.crucial.fr/fra/fr/stockage-info

As tu comme d'autres fournisseur de SSD un logiciel de contrôle de ce dernier.
Par exemple Samsung a "Samsung Magician"

[valium06]

bonjour,

oui je suis allé voir la dessus et y'a rien de spécial. il propose d'acheter un sud compatible avec ma carte mère...

non je n'ai pas de logiciel de contrôle.

merci de l'aide

[bernard53]

Si Crusial propose bien un logiciel d"analyse de ses SSD.
http://www.crucial.fr/fra/fr/support-storage-executive

A toi de choisir le 32 ou 64bits. De toute façon je pense que tu as un 64 Bits

[valium06]

j'ai essai le programme.

il me marque ca :

No drives found in the system.

No drives were found in the system. This may be because your drives are allocated in a RAID configuration. You may proceed with a manual firmware update by providing a valid ZIP package containing new firmware binaries.
The firmware package provided will be used to identify matching drives that need to be updated. For example, if you provide an M500 firmware package, all your M500 drives will be updated.

WARNING: As with all firmware updates, it is strongly recommended that you backup or make copies of all important files before performing this update. If performed correctly, there will be no loss of system or user data on the drive. However, if the firmware process is interrupted for any reason, your solid state drive may not function properly. If this update is done on a notebook computer, it is strongly recommended that power be supplied by the AC power adapter.

Manual Firmware Update

You can manually update the firmware on this drive by selecting an appropriate firmware update package.

[valium06]

il me télécharge rien directement

[bernard53]

tu as réussi à télécharger leur logiciel ou pas?